Dear Applicant, In order to apply for a position at Data Pathway please complete the online questionnaire below and email your CV to jobs@datapathway.co.za. Please make sure you only complete this procedure once. Duplicate entries will be discarded. We look forward to hearing from you and wish you the best in your application. Data Pathway HR Department PERSONAL CONTACT INFORMATION: Please complete all fields First Name: Surname: ID number: Age: Gender: Nationality: Cell number: Home number: Fax number: E-mail address: Current employment:  Residential address:  SUPPORT QUESTIONNAIRE Answer the following questionnaire by choosing the correct answer from the list 1) What does Data Pathway do in the IT world? Provide internet advertising space? Assist companies in becoming ISP`s under their own name Sell hardware to people who want to connect to the internet 2) LAN stands for? Long access node Local area network Line access number 3) Which of the following is not a web browser? Firefox IE7 IE6 Browse fast Netscape 4) Which one of the following is not a way to connect to the internet? ADSL ISDN GPRS 3G None of the above 5) Which of the following is not a Linux-type operating system? Ubuntu Fedora Windows XP Red Hat 6) The term www stands for? wireless wan wifi world wide web windows world web 7) Rate your own customer service experience? Poor Fair Excellent 8) What software has Data Pathway developed to manage Dial up and ADSL connections to the internet to reduce support calls? Syncro Bi Connect Fixnet Connect Fix 9) Which award has Data Pathway been presented with in the last 2 years? Most successful company Top ICT companies Forex to 100 10) How do you prefer to work? On your own As part of a team 11) When you work you are most comfortable with … Being given a task and being left to do it Constant supervision 12) In your work environment do you prefer? A uniform environment with a constant type of work A dynamic environment with constant challenges 13) If you don’t know how to fix a problem, do you prefer to Research it on the Internet Ask a colleague or supervisor for the answer 14) In your work do you prefer … Sticking to one particular type or group of tasks A variety of types of tasks 15) If you receive a call for another department and the employee that is responsible for that department is unavailable what would you do? Try and assist the user before taking a message Take a message Ask the user to call back later 16) Rate yourself from one to ten on your work ethic with ten being best 1 - terrible 2 3 4 5 - average 6 7 8 9 10 - outstanding 17) Choose one of Data Pathways BISPs from the list Mweb Sahara Online Wimpy 18) If you receive an irate caller how would you handle it? Scream back at the caller to get him to listen to you Hand the client over to a colleague Stay calm listen to the user and then try and assist him 19) What does the term DNS in internet terms mean? Domain network service Domain name suffix Domain name service 21) What is the difference between a POP and SMTP server? 22) What is an IP address? 23) What is a gateway? 24) If you have an ADSL router on a network and you don't know its IP address how would you find it? 25) What are Mail Exchanger or MX records? 26) What are proxy servers or cache servers and why would we use them? 27) In ADSL what is the NAS port and NAS IP address? 28) What is the difference between bridge mode and router mode on an ADSL router? 29) What does a "self install" mean? 30) What is a POTS filter and where is it used? 31) What information do you need to set up an ADSL account? 32) What is ADSL user verification and when is it done? Additional Comments: